Yes! All Top Cleaners professionals are covered by public liability insurance.
BOOKING & PAYMENT
How do I make a booking?
Booking your cleaning is really simple. Go to our encrypted booking page and choose the date and time you’d like our team to clean your home. It only takes 60 seconds and you’ll receive your confirmation by email within 15 minutes.
If I don’t want to book online, what do I do?
That’s okay. We have plenty of other ways for you to book! You can book over the phone by calling us on 015039877 at any time between 8:00AM-8:00PM, any day of the week (yes even weekends!) If you can’t call us for whatever reason then you can send an email to firstname.lastname@example.org and either request a callback or make a booking. Lastly you can talk with us on our website’s live chat function. Click that “Top Cleaners Live Chat” bubble in the bottom right of your screen to be connected with one of our team and they’ll help you out.
How do I pay
We take your credit or debit card details at the time of booking however we will only collect payment after your cleaning service has been performed. We accept all major credit cards (including American Express) and debit cards for payment. But you can also pay by cash too. If you choose to pay by cash then simply select the cash option on the booking form and give the payment to one of your cleaners after they have finished cleaning and you are satisfied with their work. Alternatively, if you won’t be home then you can leave the payment on the kitchen table. A receipt will be emailed to you after your cleaning.
How do I cancel or change my booking?
You can login to your account here and amend or cancel your booking yourself. You can also call us on 015039877, email us at email@example.com or chat with us on our live chat function, which can be accessed by clicking the bubble in the lower right of your screen. (Live chat only available on desktops)
How much notice do I need to give prior to the visit?
Best way, you’d book your cleaning as far in advance as possible so that you can secure your preferred time slot. But we’re often able to facilitate last minute bookings. Please get in touch to check our availability.
How do I use a discount code or a voucher?
To use one of the these just enter the code on the discount code box on our online booking page.
What cities do you clean in?
At the moment our cleaners work hard to make Dublin, Wicklow, Kildare, Meath and parts of Louth. Take a look at our cities pages to see a list of the areas in these cities where we clean. If you don’t see where you live on these pages just get in touch at firstname.lastname@example.org and we will let you know if we clean in your area or when we plan to start to cleaning there.